Kmart

Doesn't Recommend

rudanja

Joined 4 years ago

This branch is very inept.. This branch (Key West, FL) has some serious management issues. The staff overturn is huge. Every time I shop here there is a new confuse young girl behind the register that is not sure what she is doing. Once an item did not want to scan so the girl told me I cannot buy it - it turns out she did not know how to manually put in a code. That is lack of training and guidance!

Another example, I went in for labor day weekend for the sale. They only had two cash registers open with incredible long long lines. The clerks was two girls (about 19) trying to deal with the stress while being poorly trained. One cash register started to stop printing receipts and these poor girls did not know what to do while management is no where in sight while customers are visibly getting angry. How can you run a labor day weekend sale with only two cash registers!!! Another girl that just finished her shift on the register end up leaving in tears.

Kmart corp needs to look into the management of this branch because if they are going to continue like this they are going to close down very very soon.

Doesn't Recommend

shasha28

Joined 2 years ago

BAD STORE, RUDE EMPLOYEES, HIGH PRICE. ROBERT POLANSKI ASSISTANT MANAGER ARE REALLY RUDE , THE GENERAL MANAGER MITCH IS OK.... BAD BAD BAD VERY BAD..BLACK WOMAN IN CUSTOMER SERVICE ARE VERY RUDE TOO YELLING AND SAYING BAD THINGS...TALKING HER PRIVATE PHONE FOR LIKE 30 MINS. IN HER WORKING TIME AND MAKE THE CUSTOMER WAIT...WE WAIT LIKE 2 HOURS CHANGING AND NO REFUND. MORE BAD BLOGS AND REVIEWS NEXT TIME GOTTA GO...OH AND BASE ON OUR SURVEY MOST PEOPLE SAYS THE EMPLOYEES ARE ALL RUDE AND SLOW.I WILL NEVER EVER COME BACK IN KMART...I THEY HAVE WALMART IN THIS AREA NEVER HAVE A PROBLEM AND BETTER SERVICE, PRICE IS GOOD.

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Contributor

Joined 10 years ago

Value shopper's mecca goes beyond the basics to offer everything from clothing to computers.. In Short
Since 1962, the big red K has come to stand for competitive prices and comprehensive inventory. Sprawling more than 80,000 square feet, the large store offers more than 60,000 products ranging from jewelry to video games. The varied selection also includes health and beauty supplies, electronics, furniture, housewares, sports equipment and toys. Popular brands include Martha Stewart Everyday, Route 66 and Joe Boxer. Value shoppers can also take advantage of services like photo processing and a pharmacy.